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News

The latest news and media updates from Mova can be found below. Please check back regularly for new announcements and information.

 

If you have a media enquiry relating to Mova or one of our programmes, please contact hello@movauk.com.

Restore TV retains BSI Inclusive Service Kitemark™

Restore TV retains BSI Inclusive Service Kitemark™

Mova retains the BSI Inclusive Service Kitemark™ for Restore TV, remaining the only telecoms company to hold the accreditation.

National Customer Service Week: Putting People First 

National Customer Service Week: Putting People First 

This week it’s National Customer Service Week – an opportunity to recognise the role that great service plays in building trust, creating positive experiences and supporting people when they need help most.

Understanding vulnerability and inclusive design: an introduction from AbilityNet

Understanding vulnerability and inclusive design: an introduction from AbilityNet

Ellen Martin, Research and Evaluation Manager at AbilityNet, provides further context behind Mova's new Inclusive by Design research, exploring what vulnerability means, why it can affect anyone, and how inaccessible services can create or deepen barriers for people trying to access essential support.

New research reveals hidden human cost of inaccessible services

New research reveals hidden human cost of inaccessible services

A new report published today shows that poorly designed services and a lack of choice make it hard for people with vulnerabilities to access essential support. In an increasingly digital world inaccessible services can cause deep, but preventable harm.

Mova commits to the UK Government Cyber Resilience Pledge

Mova commits to the UK Government Cyber Resilience Pledge

Mova has signed a Cyber Resilience Pledge, reinforcing the organisation's commitment to protecting the systems, services and data that support our work across the UK.

Mova team summer team builder in Birmingham 

Mova team summer team builder in Birmingham 

In July, the Mova team came together in Birmingham for our annual summer team builder.

Mova shortlisted at Mobile Industry Awards

Mova shortlisted at Mobile Industry Awards

Mova has been shortlisted as a finalist in the Best Place to Work (Under 1,000 Employees) category at the Mobile Industry Awards 2026.

Mova celebrates 1st anniversary!

Mova celebrates 1st anniversary!

Mova is celebrating one year since its rebrand, marking a year of exciting change and teamwork.  

The Digital Inclusion APPG’s Fourth State of the Nation Report

The Digital Inclusion APPG’s Fourth State of the Nation Report

The Digital Inclusion All Party Parliamentary Group (APPG) has published its State of the Nation Report 2025.

Shared Rural Network Shortlisted for Connected Communities Award

Shared Rural Network Shortlisted for Connected Communities Award

Mova’s Shared Rural Network (SRN) programme has been shortlisted for the Connected Communities category at the World Communication Awards.

Restore TV Programme Achieves BSI Inclusive Service Kitemark™ 

Restore TV Programme Achieves BSI Inclusive Service Kitemark™ 

Mova's Restore TV programme has achieved the BSI Inclusive Service Kitemark™.

SRN Wins Barrier Removal Award at Connected Britain 2025

SRN Wins Barrier Removal Award at Connected Britain 2025

Mova, representing EE, Three, Virgin Media O2, and Vodafone, has been honoured with The Barrier Removal Award.

Celebrating Our Frontline Teams This National Customer Service Week

Celebrating Our Frontline Teams This National Customer Service Week

Celebrating Mova’s Restore TV frontline teams this National Customer Service Week.

Mova Named Best Place to Work at ITP Telecoms Awards 2025

Mova Named Best Place to Work at ITP Telecoms Awards 2025

Mova has been recognised as the Best Place to Work at the ITP Telecoms Awards 2025.

Digital Exclusion in the UK: Key Insights from Digital Nation 2025 Report

Digital Exclusion in the UK: Key Insights from Digital Nation 2025 Report

The Digital Nation 2025 report shares insights on digital inclusion and how communities across the UK are connecting online.

Connecting Rural Scotland: Highlights from the Royal Highland Show

Connecting Rural Scotland: Highlights from the Royal Highland Show

At the Royal Highland Show, Mova showcased the Shared Rural Network and its impact on rural communities.

The Future of the UHF Band After 2034: UK Spectrum Policy Insights

The Future of the UHF Band After 2034: UK Spectrum Policy Insights

The UK Spectrum Policy Forum report explores the future of the UHF band after 2034, highlighting its impact on broadcasting, mobile services, and connectivity.

Reflecting on Our Inspiring Workplaces Awards Success

Reflecting on Our Inspiring Workplaces Awards Success

Mova is officially an Inspiring Workplace!

Mobile Infrastructure Investment and UK Economic Growth Report: Key Insights

Mobile Infrastructure Investment and UK Economic Growth Report: Key Insights

Mobile UK’s report highlights the importance of investing in mobile infrastructure to support economic growth and reliable connectivity across the UK.

UK TV is Changing: Highlights from the Future of TV Distribution Report

UK TV is Changing: Highlights from the Future of TV Distribution Report

UK TV is changing: more households are moving to IPTV, highlighting opportunities and challenges in the future of broadcasting.

Key Takeaways from the Ofcom Adults’ Media Use and Attitudes Report 2025

Key Takeaways from the Ofcom Adults’ Media Use and Attitudes Report 2025

The Ofcom Adults' Media Use & Attitudes Report 2025 reveals UK adults are increasingly using mobile devices over TVs and computers.